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# How to Clear Cache in Microsoft Teams on Mac: Step-by-Step Guide
- URL: https://macfixly.com/clear-cache-microsoft-teams-mac/
- Published: 2026-10-12T06:20:00.000Z
- Updated: 2026-10-12T06:20:00.000Z
- Description: Learn how to clear cache in Microsoft Teams on Mac to improve app speed and fix syncing issues with this simple step-by-step guide.
- Author: Macuser
- Tags: Microsoft Teams, Mac Troubleshooting, Cache Clearing, Tech Tips

You open Microsoft Teams on your Mac, but it feels sluggish or some chats and files aren’t updating properly. Before you consider reinstalling the app, clearing the cache might resolve these issues by removing outdated data that can slow down Teams.

This article explains how to clear cache in Microsoft Teams on Mac, focusing on the specific steps you need to take within macOS. You’ll learn why clearing the cache can improve Teams’ performance, how to do it safely without losing important information, and how to verify that the process worked.

## Key takeaways

- Quit Microsoft Teams completely before deleting cache files to avoid data corruption.
- Access and remove cache folders located in \~/Library/Application Support/Microsoft/Teams for effective cleaning.
- Clearing cache can fix slow loading times, missing messages, or issues with file syncing.
- Restart Teams after clearing cache to allow the app to rebuild fresh data.
- Advanced users can optionally clear cache using Terminal commands, but this is not required for most users.

## Before you start: What you need to know about clearing Teams cache on Mac

Cache is a storage method where Microsoft Teams saves temporary files on your Mac to speed up app performance. These files include images, scripts, and data that help Teams load faster and respond smoothly. On macOS, cache sizes can vary but typically occupy tens to hundreds of megabytes, depending on your usage and Teams activity.

When you clear the cache, you will be logged out of Teams because the app removes locally stored login information. After clearing, Teams may feel slower initially as it downloads fresh data from the servers. This slowdown is temporary and usually resolves after the app fully reloads your content.

Before you begin, ensure you have basic Mac user permissions to access system folders and delete files. Also, make sure to quit Microsoft Teams completely; simply closing the window is not enough. Lastly, save any unsaved notes or data within Teams because clearing the cache can cause loss of locally stored drafts.

1. Confirm you have administrator or standard user permissions on your Mac. You should be able to access the Finder and system folders without restrictions.  
*Outcome:* You can navigate your system folders.
2. Close Microsoft Teams by right-clicking the Teams icon in the Dock and selecting "Quit," or by pressing Command + Q while Teams is active.  
*Outcome:* Teams is fully closed with no background processes running.
3. Backup any important unsaved messages, notes, or files from Teams to avoid data loss.  
*Outcome:* Your critical data is safely stored outside the app.

## How to clear cache in Teams on Mac: Quit Teams and access cache folders

1. **Quit Microsoft Teams from the menu bar:** Click the Teams icon in the menu bar at the top of your screen, select *Quit Microsoft Teams*. This ensures the app closes gracefully and stops all background processes.
2. **Force quit Teams if it remains active:** Open *Activity Monitor* (found in Applications > Utilities). Search for "Teams" in the search bar, select any related processes, and click the *X* button to force quit. The Teams app should no longer appear in your dock or menu bar.
3. **Open Finder and access hidden cache folders:** In Finder, select *Go* from the menu and choose *Go to Folder...* (or press Shift+Command+G). Enter `~/Library/Application Support/Microsoft/Teams` and click Go. You will see folders containing cache, databases, and logs used by Teams.
4. **Understand the cache folder contents:** The main cache folders you want to clear usually include *Cache*, *blob\_storage*, and *IndexedDB*. These hold temporary files and local data. Avoid deleting folders like *Local Storage* or *Databases* unless you want to remove more persistent app data, as this can affect your settings.
5. **Verify you’re in the correct location:** The path `~/Library/Application Support/Microsoft/Teams` is specific to Teams cache on macOS. Do not delete files from `/Library` or other system folders to prevent unintended system issues.

Following these steps ensures you've fully closed Teams and located the correct cache directories, preparing you for safe cache deletion in the next step.

## How to delete Microsoft Teams cache on MacBook: Remove specific cache files

To clear Microsoft Teams cache on your MacBook effectively, you need to delete specific cache folders while avoiding critical user data. The main folders to target are **\~/Library/Application Support/Microsoft/Teams** and **\~/Library/Caches/com.microsoft.teams**. These locations store temporary files that, when removed, can resolve issues like slow performance or loading errors.

![How to delete Microsoft Teams cache on MacBook: Remove specific cache files – how to clear cache in Microsoft Teams on Mac](https://macfixly.com/content/images/2026/10/clear-cache-microsoft-teams-mac-2.webp)

1. Open Finder, then press **Shift + Command + G** to open the "Go to Folder" dialog box.
2. Enter `~/Library/Application Support/Microsoft/Teams` and hit Enter. You should see folders like "Cache", "blob\_storage", and "databases" here.
3. Select these folders and move them to the Trash. This action deletes temporary files without affecting your account or settings.
4. Repeat the process for the folder `~/Library/Caches/com.microsoft.teams`. Deleting this clears additional cached data.
5. Empty the Trash to permanently remove the files and free disk space. Before deletion, you can check the folder sizes by right-clicking and selecting "Get Info" to see the impact of clearing cache.

For advanced users, you can verify folder sizes and delete cache via Terminal commands, such as `du -sh ~/Library/Application Support/Microsoft/Teams` to check size, and `rm -rf ~/Library/Application Support/Microsoft/Teams/*` to remove all contents safely. However, avoid deleting folders like *IndexedDB* or files in the *Local Storage* directory, as those may contain important user data and preferences. Clearing only the cache folders ensures Teams resets temporary files without corrupting your profile or settings.

## How to clear Microsoft Teams cache on macOS using Terminal (optional advanced method)

If you are comfortable using the command line, Terminal offers a quick and precise way to clear Microsoft Teams cache on your Mac. This method is faster than manual deletion through Finder and ensures all relevant cache directories are removed at once. However, it is recommended only if you understand basic Terminal commands, as incorrect usage can affect system files.

1. **Quit Microsoft Teams completely:** Enter `pkill Teams` in Terminal and press Enter. If successful, there will be no output, and Teams will close immediately.
2. **Remove cache directories:** Type `rm -rf ~/Library/Application\ Support/Microsoft/Teams/Application\ Cache/Cache ~/Library/Application\ Support/Microsoft/Teams/Blob_storage ~/Library/Application\ Support/Microsoft/Teams/Cache ~/Library/Application\ Support/Microsoft/Teams/databases ~/Library/Application\ Support/Microsoft/Teams/IndexedDB ~/Library/Application\ Support/Microsoft/Teams/Local\ Storage ~/Library/Application\ Support/Microsoft/Teams/tmp` and press Enter. This command deletes all main cache folders Teams uses.
3. **Verify cache removal:** Run `ls ~/Library/Application\ Support/Microsoft/Teams` and check that the cache-related folders listed above are no longer present. You should see fewer directories without those cache files.
4. **Restart Teams:** Open Microsoft Teams as usual. It will recreate necessary cache files fresh, resolving many performance issues.

This Terminal method is preferable when you want a swift, comprehensive cache clear without navigating folders manually. The risk lies in mistyping commands, which can delete unintended files, so double-check before executing. Confirm success by the absence of cache folders in the directory listing after removal.

## How to restart Microsoft Teams and verify cache clearing success

After clearing the cache, restarting Microsoft Teams correctly is crucial to ensure the changes take effect. Follow these steps carefully to sign back in and confirm the cache has been cleared.

1. Open the Applications folder and double-click Microsoft Teams to launch it. You should notice a slightly slower initial load than usual, which is normal as Teams rebuilds cache files.
2. When the sign-in window appears, enter your credentials to log back into your account. If you are prompted to reconfigure settings or enter additional authentication, this indicates the cache reset has taken effect.
3. Once logged in, observe the application’s responsiveness and behavior. Common signs that cache clearing was successful include resolved glitches, smoother navigation, and faster response times compared to before.
4. Use Teams normally for a few minutes to verify that previous issues like slow loading, freezing, or missing updates have improved. If problems persist, consider repeating the cache clearing process or checking for updates.

Users often report a noticeable improvement in startup times and overall stability after clearing cache, although the initial launch may feel slower due to Teams rebuilding essential files. This process ensures your app runs more efficiently moving forward.

## Troubleshooting common issues when clearing Microsoft Teams cache on Mac

If Teams won’t start or crashes after clearing the cache, the first thing to try is restarting your Mac. This can resolve temporary system conflicts that affect app launch. If the problem persists, check for error messages like "Teams cannot connect" or "Application unexpectedly quit," which often indicate missing or corrupted files.

![Troubleshooting common issues when clearing Microsoft Teams cache on Mac – how to clear cache in Microsoft Teams on Mac](https://macfixly.com/content/images/2026/10/clear-cache-microsoft-teams-mac-3.webp)

Accidentally deleting wrong files can cause loss of settings or data. If this happens, restoring from a Time Machine backup or any other recent backup is the safest recovery option. Without a backup, you will need to reconfigure Teams as settings are stored locally and not recoverable after deletion.

If you notice the cache keeps rebuilding quickly and Teams issues persist, it may indicate an underlying problem such as corrupted user profiles or incompatible extensions. Try creating a new user profile on your Mac and running Teams there. Disabling third-party add-ons or reinstalling Teams can also help resolve persistent cache-related issues.

1. Restart your Mac and then open Teams. You should see Teams launch normally without error messages.
2. If Teams still crashes, check for macOS updates via System Preferences > Software Update, install any available updates, then try again.
3. Restore deleted files from your backup if available, then relaunch Teams to confirm settings are intact.
4. Create a new macOS user account via System Preferences > Users & Groups, log into that account, and open Teams to see if the problem persists.
5. Uninstall and reinstall Teams by dragging the app to Trash and downloading the latest version from the official Microsoft website. Then launch Teams and sign in.

## Frequently asked questions

### How to clear ms teams cache in mac?

To clear the Microsoft Teams cache on a Mac, first quit the Teams app completely by right-clicking its icon in the Dock and selecting Quit or using Command + Q. Then, open Finder and navigate to \~/Library/Application Support/Microsoft/Teams. Delete the contents of the Cache, blob\_storage, databases, GPUCache, and IndexedDB folders found there. Afterward, restart Teams to rebuild fresh cache files.

### How to clear cache in microsoft teams for mac?

Clearing cache in Microsoft Teams on Mac involves quitting Teams, accessing the hidden Library folder, and deleting specific cache folders related to Teams. The main folders to remove are Cache, blob\_storage, and databases inside \~/Library/Application Support/Microsoft/Teams. This process helps resolve performance issues caused by corrupted or outdated cached data.

### How to clear microsoft teams cache on macbook?

On a MacBook, you clear Microsoft Teams cache by quitting the app, then removing cache folders located in the user Library path. Open Finder, press Command + Shift + G, enter \~/Library/Application Support/Microsoft/Teams, and delete the Cache, blob\_storage, and related folders. Restart Teams afterward to allow it to create new cache files.

### How to delete microsoft teams cache on mac?

Deleting Microsoft Teams cache on Mac requires you to close the app fully and then remove cache files manually. Use Finder’s Go to Folder feature and enter \~/Library/Application Support/Microsoft/Teams, then delete folders like Cache, blob\_storage, and databases. This action clears stored temporary data that might cause app issues.

### macos clear microsoft teams cache?

On macOS, clearing Microsoft Teams cache is done by quitting Teams and deleting cache folders within the Library directory. Access these folders via Finder using the Go to Folder option and remove Cache, GPUCache, and IndexedDB folders inside \~/Library/Application Support/Microsoft/Teams. Restart Teams to see if performance improves.

## What Clearing Teams Cache Does Not Cover

Clearing the Microsoft Teams cache on your Mac will log you out and may temporarily remove some user preferences such as chat histories and customized settings. This process mainly addresses issues related to corrupted cache files or outdated data causing slowdowns or glitches. However, it does not fix all Teams problems, especially those related to server-side errors, network connectivity, or software bugs. If you continue to experience problems after clearing the cache, consider additional troubleshooting steps like updating the app, checking your internet connection, or reinstalling Teams.

For persistent or complex issues, especially in managed corporate environments, contacting your IT support or Microsoft support is recommended. Also, clearing the cache is not a substitute for regular software maintenance such as keeping macOS and Teams updated.

The single most useful next step after clearing your cache is to sign back into Teams and monitor performance during your typical usage patterns. This will help you determine if the cache clearing has resolved the issue or if further action is needed.

**See also:** [How to Fix Microsoft Teams Camera Not Working on Mac: A Clear Troubleshooting Guide](https://macfixly.com/fix-teams-camera-not-working-mac/) · [How to Share Screen with Audio in Microsoft Teams on Mac: Step-by-Step](https://macfixly.com/share-screen-audio-microsoft-teams-mac/) · [How to Blur Your Background in Microsoft Teams on Mac: A Step-by-Step Guide](https://macfixly.com/blur-background-microsoft-teams-mac/)